We started Cornerstone because IT support shouldn't feel like a gamble
A small team of engineers who got tired of watching businesses get burned by slow, reactive IT providers — so we built the one we'd want to hire.
Enterprise-grade IT, without the enterprise overhead
Small and mid-sized businesses deserve the same reliability, security, and strategic thinking that large enterprises get from in-house IT departments — without needing to hire one. That's the whole premise Cornerstone was built on in 2014, and it still guides every plan we design and every ticket we close.
Today we support over 120 businesses across healthcare, legal, manufacturing, and professional services, but we still operate the way we did with our first five clients: named engineers, documented systems, and no jargon.
By the numbers
The principles behind how we work
Prevent, don't just repair
We'd rather stop an outage before it happens than write a great incident report after. Monitoring and maintenance come standard, not as an upsell.
Plain-English communication
You shouldn't need a computer science degree to understand your own IT report. We explain what happened, why it matters, and what we're doing about it.
Security is not optional
Every plan we sell includes real cybersecurity protection. We don't believe basic security hygiene should ever be a paid add-on.
Relationships, not ticket numbers
You get a named engineer who knows your environment — not a random rep reading your history off a screen every time you call.
How we got here
Founded in a spare office
Cornerstone Support started with two engineers and five small-business clients, all managed from a single spare office in Columbus.
Built our own monitoring stack
We outgrew off-the-shelf tools and built a custom monitoring and alerting platform tuned for small-business networks.
Launched a dedicated security practice
In response to rising ransomware attacks on small businesses, we stood up a full-time security team and made protection standard on every plan.
Crossed 100 clients
Grew to an 18-person team supporting more than 100 businesses across healthcare, legal, manufacturing, and professional services.
Still answering our own phones
No offshore call center, no outsourced tier-1 queue — when you call Cornerstone, you reach someone who can actually fix the problem.
Meet the team
Dana Reyes
Founder & CEO15+ years in enterprise IT before founding Cornerstone to bring the same standards to small business.
Marcus Okafor
Director of SecurityLeads the security practice, from threat monitoring to compliance guidance for regulated clients.
Priya Lindqvist
Head of Client SuccessMakes sure every client has a named engineer, a clear roadmap, and a monthly report that makes sense.
Want to see if we're a fit?
We'll walk through your current setup and tell you honestly whether Cornerstone makes sense for your team.
Schedule a Call